Security

Our commitment

EricServic.es operates datacenter and connectivity services where security is essential. We implement technical and organizational measures designed to protect customer data, network integrity, and service availability.

Infrastructure protections

Measures we employ include:

• Network-level monitoring and automated blocking of known malicious traffic.
• Firewall rules and access controls on production systems.
• Regular patching and maintenance of server operating systems.
• Encrypted transport (TLS) for web and email where supported.
• Separation of customer workloads and administrative access controls.

Account security

Passwords are stored using industry-standard one-way hashing. We support password reset via time-limited email tokens. Administrators and members should use strong, unique passwords and protect session credentials. Notify us immediately at support@ericservic.es if you suspect unauthorized access to your account.

Vulnerability reporting

If you discover a security vulnerability affecting EricServic.es systems, please report it responsibly to support@ericservic.es. Include sufficient detail for us to reproduce and remediate the issue. Do not exploit vulnerabilities beyond what is necessary to demonstrate impact.

Incident response

In the event of a confirmed security incident affecting customer data, we will investigate promptly, take containment steps, and notify affected users when required by law or when notification is appropriate to mitigate harm.

Your responsibilities

Customers are responsible for securing applications and content they deploy on our platform, keeping software updated, and following our Terms of Service and Abuse Policy. Shared responsibility applies: we secure the platform; you secure what you run on it.